Why Zoom Is a Smart Addition to Microsoft Teams for Your Organization

Many organizations already use Microsoft Teams, and you may be asking: “Do I still genuinely need Zoom?”. The answer is a clear yes. And here’s why that presents exciting opportunities for your business.

1. Superior video meeting experience

Zoom is renowned for its top-notch video quality and reliability, especially in large-scale meetings. Teams can struggle under heavy loads, whereas Zoom offers a more stable experience with lower bandwidth requirements. Advanced features like breakout rooms, interactive whiteboards, and webinars for up to 10,000 participants make Zoom perfect for scalable and seamless sessions.

2. Flexible licensing, cost efficiency

Zoom provides more flexible and often more cost-effective license options compared to Teams. Many paid Zoom licenses include the Zoom AI Companion. Unlike Microsoft Copilot, which requires a separate license. Especially for larger deployments, this can make a real difference in budget.

3. Professional telephony & customer support

While Teams excels in internal collaboration and document management, Zoom brings strong added value for telephony and customer-facing operations, thanks to robust features like Zoom Phone and Contact Center solutions.

4. Seamless integration with Teams

Zoom doesn’t have to be a competitor. Teams and Zoom complement each other through smooth integration. Zoom features can be accessed within Teams, enabling streamlined workflows and a better user experience.

Conclusion

At 4Webcom, we don’t believe in either-or. Teams is perfect for collaboration, documentation, and internal communication, while Zoom brings reliable video meetings, AI tools, telephony, and customer service capabilities. Combining both platforms intelligently gets the best of both worlds and makes your business stronger.

Curious about what Zoom can do for your organization and how the integration with Teams works in practice? We’d be happy to provide you with tailored advice!

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